FAQ

Q. How do I know if I’m the right person to own a Pigtails & Crewcuts franchise?

A.  If you enjoy working with people, especially children, and have a burning desire to be part of an exceptionally well supported franchise system, then Pigtails & Crewcuts may be the right choice for you. While a background in business is helpful, we do not require experience specific to the hair-care industry. We are seeking franchise owners who want their success to reflect their efforts and who will represent our brand in a positive, professional, customer focused fashion.

Q. What makes this opportunity extraordinary?

A. The overall hair care industry in the U.S. is estimated to exceed $58 billion with approximately $5 billion spent in the children’s segment. Pigtails & Crewcuts is one of the few salon concepts to expand aggressively on a national level. There are many locally owned and a couple of chains of children’s salons on the market right now, but none provide the scope of services, breadth of experience and family-friendly atmosphere available at Pigtails & Crewcuts.

Q. What kind of support should I expect?

A. We want your Pigtails & Crewcuts to be a success. To this end, we provide initial training in our own offices and provide hands on support to help you:
• Find a suitable location for your salon
• Negotiate your lease
• Set up your salon’s design and layout
• Train your employees upon opening
• Get the latest equipment at the best prices
• Select approved retail products for your salon
• Develop and implement a full marketing plan

To provide ongoing support, we hold regular meetings to educate franchisees on the latest operational and marketing techniques and make routine visits to your salon. Of course we are always available via email, phone or fax.

Q. What does it cost to open a Pigtails & Crewcuts salon?

A. You should expect to invest approximately $150,000 per location ($70,000 – $100,000 less than some competitors) to open a Pigtails & Crewcuts franchise. Franchise owners typically finance up to 80 percent of this amount. For more specific details please see our investment estimate page.

Q. Can I open multiple units?

A. Subject to an adequate level of business management experience and availability of investment capital we encourage our franchisees to own more than one unit.

Some of the benefits include:
• Substantial discounts of initial franchise fees
• Larger protected territory
• A clear development schedule
• The possibility of greater  revenue multiplies per location
• The ability to run several locations without managing day to day operations
• Building a team of capable, self-reliant people that are able to move between locations & responsibilites as needed.

Q. What locations are available?

A. We are currently seeking qualified franchisees in all areas of the U.S. with the exception of certain states in which we are not registered. Please contact us to see if we have locations available in your desired area.

Q. Do I need to run the salon myself?

A. For single store operators, we expect the franchise owner to be involved in the day to day operation of the salon. Multi-store owners will need to build a team of qualified trained store managers to effectively represent the Pigtails & Crewcuts brand.

Q. Who is behind Pigtails & Crewcuts?

A. Wade Brannon’s own children were so in love with the kid-centric salon concept that the dedicated dad opened Pigtails & Crewcuts in Atlanta, Georgia in 2004. In just over 10 years, as owner and operator, he has grown the business to more than 50 franchise locations across the country, providing outstanding service to kids and their parents. Prior to opening Pigtails & Crewcuts, Brannon spent nearly 20 years in the specialty food franchising business, growing a franchise called Heavenly Ham to more than 230 stores across the country, before it sold to HoneyBaked Ham. With more than three decades of experience in the franchise world, Brannon knows what works. He knows the importance of customer service, franchise support, brand consistency and marketing. His expertise has guided Pigtails & Crewcuts to become one of the fastest growing franchises in the United States, where Entrepreneur Magazine has named it to the Franchise 500 list for five consecutive years. In addition, in 2010, Parents Magazine named Pigtails & Crewcuts one of the Top 10 Chains for Kid Birthday Parties. Learn more and meet your Pigtails & Crewcuts Franchise team.

Q. I’m interested! What are the next steps?

A. To begin, we ask that you complete our Application form.

You can also call us toll-free at 877-752-6800. We can tell you more about this opportunity and mail or email you an information packet.

On approval of your application, we will send you a current copy of our franchise disclosure document (FDD) and you will be invited to attend a discovery day at our Atlanta, Georgia offices.