I lost my job due to the sale of the company and I was looking for something that I could stay connected to my daughter who was around six at the time, where I could still do field trips and volunteer in her classroom and have flexibility, but still work in a meaningful capacity. There was a Pigtails & Crewcuts in Chula Vista that I took my daughter to for a haircut and one day as I sat there I said “This would do well in my neighborhood.”
I looked at another franchise opportunity, but thought the hair salons would be more global or appealing to everybody. Once I found Pigtails & Crewcuts, I looked at a couple of other salon franchises and decided based on the atmosphere inside of the store, which was important to me – the colors and the craziness, and also the cost – that I should go with Pigtails & Crewcuts.
The support from the franchise is fantastic. When you own your own business, you don’t necessarily have a mentor or anybody to bounce ideas off of. For me, that’s the best support I get from the franchise, but it’s everything from helping me with my email to decision making based on ads, internal promotions… all types of stuff. It’s just a super supportive franchise!